Services
No generic playbooks. No consultant jargon.
Just simple changes that make a real difference.
We work with climbing walls, fitness studios, adventure centres and similar businesses to deliver practical, measurable improvements through hands-on support.
Whatever your situation, we bring deep industry experience, a focus on what actually works, and a commitment to sharing the risk with you.
BUILD
Growth Foundations
You're doing well — but you know there's more to unlock. We help you build the operational backbone for your next stage of growth. We help you build smarter foundations, streamlined operations, clearer team structures, stronger customer engagement. So you can scale without things falling over.
-
Operational review & efficiency audit
-
Staff structure & role clarity
-
Customer experience mapping
-
Social media & marketing review
-
Cost modelling & pricing strategy
01
RECOVER
Turnaround Consulting
If things aren't working, we'll help you find the root causes quickly and build a plan to stabilise and recover. We identify the quick wins and fundamental fixes that can turn a declining business around, stabilising cash flow and getting you back on track.
-
Financial health diagnostic
-
Cash flow restructuring
-
Operational triage & quick wins
-
Staff & resource rebalancing
-
Recovery roadmap with milestones
02
OPTIMISE
Sale-Ready Business
Planning to sell? We help you maximise your exit value by improving the factors that drive EBITDA multiples, because the decisions you make when preparing to sell are different from the ones you make when just trying to grow revenue.
-
Valuation-focused improvements
-
Process documentation & SOPs
-
Reduce owner-dependency
-
Revenue diversification strategy
-
Buyer-ready financial reporting
03
Facts and Figures
We’re good with numbers
30%+
Typical margin improvement from foundations work
1 in 3
Leisure businesses don't survive their first 5 years
4 weeks
To a clear and actionable road map
60 min
Free first consultation, no obligation whatsoever
About Us
We didn't set out to start a consultancy.
We just helped a business that needed it.
When an independent climbing centre reached out with operational challenges, we had no grand plan, just a belief we could help.
We got stuck in, made practical changes, and things started to shift. The pressure on the owner eased, the day-to-day ran smoother, and the finances turned around.
That first experience proved that our different backgrounds: operations, digital strategy, and real industry ownership, could make a genuine difference to independent leisure businesses. So we decided to do it properly.
That's how StepBright Consulting was born.
Our Leadership Team
People Who Get It
We're not generic consultants parachuting in with random jargon and theory. Between us, we've built leisure businesses, led corporate transformations, and developed growth strategies, and we understand that your business is personal.
BEN PRIOR
Climbing Wall Owner & Growth Expert
In 2016 Ben opened a climbing wall in the West Midlands. That's where he found his passion for business growth — initially for his own operation, then quickly branching out to help others across the country. He's dealt first-hand with every challenge the current economic climate brings.
OLIVER MANNING
Transformation & Change Expert
Ollie's corporate career specialised in large-scale operating model redesigns for government and multinational banks. He's covered tech, process, and people transformation. But his true passion is people and culture — helping employers and employees excel and contribute to real growth.
MARTIN LIDL
Digital Transformation & AI
Martin's career has been spent leading digital and data transformations across complex organisations, most recently as a Chief Data Officer. He helps businesses cut through the noise around technology and AI to focus on what actually drives efficiency, better decisions, and sustainable growth.
Testimonials
What our clients say
They turned our climbing centre around so fast I got whiplash. Then I climbed a wall wrong and got actual whiplash. Unrelated. 5 stars.
Robert Woods
I used to lie awake at night worrying about my EBITDA. Now I lie awake at night because I'm too excited about my EBITDA. StepBright have ruined my sleep in the best possible way."
Gabriella Spring
They said 'foundations first, then the sexy stuff.' I didn't know profit margins could be sexy. I was wrong. So, so wrong.
Josh Phillips
I called them in a panic because we were losing money. Six months later, I called them in a panic because I didn't know what to do with all the money. Much better panic.
David Lester
My accountant cried when he saw our numbers. Happy tears. First time for everything.
Name Withheld To Protect The Accountant's Dignity